Requests are rate-limited per client IP using a sliding one-second window of 50 requests per second (higher limits can be arranged for specific IPs — contact support).When the limit is exceeded the API responds:
HTTP/1.1 429 Too Many Requests
{ "message": "Too Many Requests" }
The API does not currently send X-RateLimit-* or Retry-After headers. Clients — especially AI agents doing batch work — should treat any 429 as a signal to back off exponentially rather than expecting a server-provided retry time.
Transactional sending is governed by your account’s sending quota and throttling rules rather than a fixed per-second number. Two internal status codes signal limits (see Errors):
Retry 429, 5xx, and throttling responses with exponential backoff and jitter; do not retry validation (400) or auth (401/403) errors.
async function withBackoff(fn, maxRetries = 5) { for (let attempt = 0; ; attempt++) { const res = await fn(); if (res.status !== 429 && res.status < 500) return res; if (attempt >= maxRetries) return res; const delay = Math.min(30000, 1000 * 2 ** attempt) + Math.random() * 500; await new Promise((r) => setTimeout(r, delay)); }}
For sustained batch work (e.g. contact syncs), keep total request rate below the limit by pacing requests rather than relying on retries.
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